Terms of service

Welcome to Eleven to Eleven Decor! These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or purchasing from Eleven to Eleven Decor, you agree to comply with and be bound by these Terms. Please read them carefully before proceeding.

1. General Information

Eleven to Eleven Decor is an online retail store specializing in ceramic, acrylic, and glass home decor products.

By using our website, you confirm that you are at least 18 years old or have obtained parental/guardian consent to make purchases.

2. Product Information

We strive to provide accurate descriptions and images of our products. However, slight variations in color, size, or design may occur due to differences in screen displays and handmade craftsmanship.

All products are subject to availability. We reserve the right to modify or discontinue any product without prior notice.

3. Pricing and Payments

All prices are listed in [currency] and are inclusive of applicable taxes unless stated otherwise.

Payment must be made at the time of purchase via the payment methods available on our website.

We reserve the right to change prices at any time without prior notice. Prices at the time of purchase will apply.

4. Order Confirmation

After placing an order, you will receive an email confirmation with order details.

If any issues arise with your order (e.g., out-of-stock items or payment issues), we will notify you promptly.

5. Shipping and Delivery

We ship products PAN India.

Shipping timelines and costs are detailed on our Shipping Policy page.

Delays due to unforeseen circumstances (e.g., weather, customs) are beyond our control. We will keep you informed in such cases.

6. Returns and Refunds

Please refer to our Returns and Refund Policy for detailed information on eligibility and procedures for returns, exchanges, and refunds.

Products damaged during shipping must be reported within 48 hours of delivery with photographic evidence.

7. Intellectual Property

All content on our website, including images, text, logos, and designs, is the intellectual property of Eleven to Eleven Decor. Unauthorized use, reproduction, or distribution is strictly prohibited.

8. User Responsibilities

You agree to provide accurate and up-to-date information when creating an account or placing an order.

You will not engage in activities that disrupt or compromise the security of our website.

9. Limitation of Liability

Eleven to Eleven Decor is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

Our liability for any claim is limited to the purchase price of the product in question.

10. Force Majeure

We are not responsible for delays or failure to fulfill orders due to circumstances beyond our control, including natural disasters, strikes, or government restrictions.

11. Changes to Terms

Eleven to Eleven Decor reserves the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website.

Continued use of our website constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of [jurisdiction]. Any disputes will be resolved in the courts of [jurisdiction].

Thank you for shopping with Eleven to Eleven Decor! We hope you enjoy our products and services.